City of Matlosana
The City of the people on the move
The City of the people on the move
Make secure online payments for your City of Matlosana municipal services. Pay your electricity, water bills, property rates, or traffic fines quickly and conveniently.
Note: You will need your account number or reference number to proceed with payment.
External Payment Options: For electricity payments, you can also visit Isumonline. For traffic fines, you can visit PayCity.
Follow these simple steps to make a payment for any of your municipal services:
Choose the type of payment you want to make from the options above: Electricity, Water, Property Rates, or Traffic Fines.
Enter your account or reference number. This can be found on your municipal bill or traffic fine notice.
Enter the amount you wish to pay. You can pay the full amount due or a partial payment towards your account.
Provide your email address and phone number to receive payment confirmation and receipt.
Enter your credit or debit card information. All payments are processed securely using industry-standard encryption.
Review your information and click the "Make Secure Payment" button to complete your transaction.
Yes, all online payments made on this portal are secure. We use industry-standard SSL encryption to protect your personal and financial information. Our payment system complies with PCI DSS (Payment Card Industry Data Security Standards) to ensure the highest level of security for your transactions. Your card details are never stored on our servers.
Payments are typically processed immediately, and you will receive a confirmation email once your payment is successful. However, it may take up to 24-48 hours for the payment to reflect on your municipal account. If your payment hasn't reflected after 48 hours, please contact our Customer Care department at 018 464 2100.
We accept the following payment methods:
For other payment methods such as EFT or direct deposits, please refer to the banking details on your municipal bill or contact our Finance Department.
Yes, you can make a partial payment towards your account. However, please note that services may still be interrupted if the minimum required payment is not met. For electricity payments, a minimum amount may be required to process a prepaid token. For more information about minimum payments, please contact our Customer Care department.
Your account number is essential for us to correctly allocate your payment. If you don't have your account or reference number, you can:
We cannot process payments without a valid account or reference number.